Rasan Extends Strong Momentum into 9M 2026 with Revenue of SAR 819 Million, Up 64% Year-on-Year

  RIYADH, Saudi Arabia - Monday, 02. November 2026 AETOSWire  

Record Quarterly Revenue in 3Q 2026 as Motor Retail Posts Its Strongest Quarter

 

Rasan Information Technology Company (Tadawul: 8313), the leading Insurtech and Fintech platform in Saudi Arabia, today announced its financial results for the first nine months of 2026, reporting sustained growth, strong profitability and record quarterly revenue in the third quarter.

Financial Highlights:

Gross Written Premiums (GWP): SAR 8.6 billion, up 42% YoY

Revenue: SAR 819 million, up 64% YoY – with record quarterly revenue of SAR 301 million in 3Q 2026

Adjusted EBITDA: SAR 359 million, up 92% YoY, with margin expanding to 43.8%

Adjusted Net Profit: SAR 330 million, up 91% YoY, with margin reaching 40.3%

Reported Net Profit: SAR 284 million, up 93% YoY

Business Performance:

Rasan's performance in the first nine months reflected broad-based execution. Motor Retail grew 34% to SAR 331 million and delivered its strongest quarter on record. Motor Leasing more than doubled to SAR 340 million while Health advanced 18% YoY. Domestic Helper Contract insurance led the newer products in broadening the revenue base.

Strong Operating Leverage:

Adjusted EBITDA margin rose 6.4 percentage points to 43.8% as revenue growth far outpaced costs. Adjusted net profit margin rose 5.8 points to 40.3%, supported by a debt-free, capital-light model.

Company Commentary:

“Rasan’s nine-month performance reflects a deliberate strategy: strengthen the core while widening the platform around it. Motor Retail delivered its strongest quarter on record,” said Nicola Garelli, Chief Executive Officer of Rasan. “Our 64% revenue growth has been delivered profitably, not at the expense of margin. Our priorities are clear: to build on this momentum, deepen our leadership in the markets we serve, and create long-term value for shareholders while advancing the Kingdom’s Vision.”

About Rasan:

Rasan operates digital platforms including Tameeni, Saudi Arabia's leading insurance aggregator, and Treza, a digital motor leasing platform. It partners with insurers and financial institutions to deliver technology-driven financial solutions. Rasan's strategy is aligned with Vision 2030, contributing to financial inclusion and digital transformation.

For the full press release, please visit [here].

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Contacts

Investor Relations Contact:

Zaheer Hussain, CFO

investors@rasan.co

Axis International dépose son mémoire et maintient sa demande d’indemnisation de 29 milliards de dollars dans le cadre de son arbitrage, alors que la Guinée ne s’acquitte pas du premier versement dû au tribunal de la Banque mondiale

 

LONDRES - vendredi, 06. novembre 2026

(GLOBE NEWSWIRE) -- Axis International Ltd, un conglomérat basé aux Émirats arabes unis, a déposé en août 2026 un mémoire sur la compétence, le fond et le montant de l’indemnisation dans le cadre d’une procédure d’arbitrage engagée contre la République de Guinée devant le Centre international pour le règlement des différends relatifs aux investissements (CIRDI), une institution du Groupe de la Banque mondiale. En décembre 2025, Axis International avait demandé l’ouverture d’une procédure d’arbitrage concernant sa réclamation. La Guinée avait alors indiqué qu’elle participerait à la procédure et contesterait les demandes dans ce cadre.

Le mémoire démontre qu’Axis International a subi un préjudice supérieur à 28,06 milliards de dollars américains lorsque, en mai 2025, la Guinée a illégalement exproprié l’investissement de plusieurs milliards de dollars réalisé par l’entreprise dans une mine industrielle de bauxite pleinement opérationnelle, située près de Boffa.

Dans son mémoire, Axis International présente des demandes fondées sur le droit international et le droit guinéen, ainsi que sur le traité bilatéral d’investissement entre la Guinée et les Émirats arabes unis et le Code des investissements guinéen de 1995. Le mémoire établit l’importance des investissements réalisés par Axis International en Guinée et l’ampleur des dommages subis, en s’appuyant sur 127 pièces factuelles et 99 références juridiques. Il étaye l’évaluation du préjudice subi par Axis International en se référant aux principes établis du droit international en matière de réparation des dommages, aux législations relatives à l’indemnisation d’au moins 14 juridictions nationales différentes, ainsi qu’à un rapport d’expertise établi par un cabinet d’évaluation hautement qualifié.

Le 1er septembre 2026, après le dépôt du mémoire, la Guinée n’a pas effectué les paiements dus au CIRDI et au tribunal arbitral. En décembre 2025, la Guinée aurait déjà reçu au moins 250 millions de dollars américains de paiements anticipés de la part de deux entreprises privées, les anciens exploitants de la mine d’Axis (SDM et GIC), afin de poursuivre l’extraction de grandes quantités de bauxite dans la mine d’Axis International, permettant ainsi à l’État de percevoir chaque année des centaines de millions de dollars de redevances.

Malgré cela, la Guinée n’a pas versé au CIRDI une avance de 200 000 dollars américains, due à la Banque mondiale pour couvrir les frais administratifs et les dépenses du tribunal arbitral. La Guinée a récemment demandé la scission de la procédure afin que certaines questions préliminaires soient examinées en premier, affirmant que cette mesure était nécessaire pour réduire les coûts. Axis s’est opposée à cette demande.

Le fait que la Guinée n’ait pas versé l’avance requise dans le cadre de l’affaire Axis, contrairement à d’autres procédures d’arbitrage en cours devant le CIRDI, et qu’elle invoque des contraintes financières uniquement dans cette affaire soulève des interrogations quant à la gestion des finances publiques du gouvernement et à la destination finale des sommes considérables précédemment versées au Trésor public au titre de cette même mine, ainsi que des fonds perçus par la Guinée grâce à la poursuite de son exploitation.

Axis International a réglé l’avance à la place de la Guinée et a mobilisé, et continuera de mobiliser, les ressources financières nécessaires pour mener cette procédure judiciaire jusqu’à son terme. Axis prévoit d’obtenir une sentence arbitrale lui accordant plusieurs milliards de dollars américains, qui seront versés à l’issue de la procédure.

M. Pankaj Oswal, président et fondateur d’Axis International, a déclaré :

« Il est regrettable et profondément préoccupant que la Guinée ait refusé de verser la somme relativement modeste de 200 000 dollars américains nécessaire à une procédure d’arbitrage à laquelle elle avait expressément accepté de participer en décembre 2025. Cette situation est d’autant plus surprenante que la Guinée continue de solliciter d’importants financements internationaux pour son développement, notamment un programme du Fonds monétaire international (FMI) récemment évoqué, d’un montant d’environ 439 millions de dollars américains, destiné à soutenir le développement économique du pays et le bien-être de sa population.

« En tant que fondateur d’Axis International, j’ai personnellement mené cette mine jusqu’à sa mise en production, en commençant par des travaux d’exploration dès 2012-2013, à une époque où la Guinée offrait un environnement stable pour les investissements à long terme. Je suis pleinement déterminé à contester les actes illégaux de la Guinée dans le cadre de cet arbitrage et à démontrer que les traités bilatéraux d’investissement et les autres engagements internationaux doivent être respectés. Les mesures arbitraires ne sauraient se substituer à l’État de droit, à une gestion économique judicieuse ou aux engagements écrits de l’État. »

Contacts presse

maxjewell@farrerkane.com – 07501 676995

jimsmith@farrerkane.com – 07517 644524

Axis International files Memorial, maintaining its claim of USD 29 billion arbitration – as Guinea fails to make the first payment due to World Bank Tribunal

 

Axis International files Memorial, maintaining its claim of USD 29 billion arbitration – as Guinea fails to make the fir - Thursday, 05. November 2026

 

(GLOBE NEWSWIRE) -- Axis International Ltd (a UAE-based conglomerate) filed a Memorial on Jurisdiction, Merits and Quantum in an arbitration against the Republic of Guinea before the International Centre for Settlement of Investment Disputes (“ICSID”), an arm of the World Bank, in August 2026. Previously, in December 2025, Axis International requested arbitration of its claim. Guinea responded that it would engage in the arbitration and counter the claims in that forum.

The Memorial proves that Axis International suffered more than USD 28.06 billion in damages when, in May 2025, Guinea unlawfully expropriated the company’s multi-billion-dollar investment in a fully operational, industrial bauxite mine near Boffa.

In its Memorial, Axis International raises claims based on international and Guinean law, as well as the Guinea-UAE bilateral investment treaty and Guinea’s 1995 Investment Code. The Memorial demonstrates Axis International’s significant investment in Guinea, and significant damages, by reference to 127 factual exhibits and 99 legal authorities. The Memorial proves Axis International’s damages by reference to the established international law of damages, compensation laws from at least 14 different national jurisdictions and an expert report from a highly qualified valuation firm.

On 1 September 2026, after the Memorial was filed, Guinea failed to make payments due to ICSID and the Tribunal. In December 2025, Guinea had reportedly already received at least USD 250 million in advance payments from two private parties, Axis’ former operators (SDM and GIC), to continue to produce bauxite in large quantities from Axis International’s mine, resulting in the State receiving hundreds of millions of dollars in royalties every year.

Nevertheless, Guinea failed to pay ICSID an advance payment of USD 200,000, which it owed the World Bank for administrative and tribunal expenses. Guinea recently sought to bifurcate the case to have certain preliminary issues heard first, asserting that this was necessary for costs savings. Axis has objected to that position.

Guinea’s failure to make the advance payment in Axis’ case, though not other ongoing ICSID proceedings, and to claim financial constraints only in Axis’ case, raises questions about the Government’s fiscal governance, and the eventual destination of the significant sums previously paid into the State treasury from the same mine and the funds received by Guinea from the mine’s continued operations.

Axis International has paid the advance in Guinea’s place, and has and will deploy sufficient sums to pursue this legal case to its conclusion. Axis anticipates an award of billions of US dollars, which will be paid at the end of this process.

Mr Pankaj Oswal, Chairman and Founder of Axis International, stated:

“It is unfortunate and deeply troubling that Guinea has declined to pay the modest sum of USD 200,000 required for an arbitration process that it expressly agreed to pursue in December 2025. This is especially surprising at a time when Guinea continues to seek substantial international development financing, including a recently reported IMF programme of approximately USD 439 million—intended to support the country’s economic development and public welfare.

“As the founder of Axis International, I personally brought this mine into production, beginning with exploration work as far back as 2012–2013, when Guinea offered a stable environment for long-term investment. I fully intend to challenge Guinea’s unlawful actions through this arbitration and to demonstrate that bilateral investment treaties and other international commitments must be respected. Arbitrary measures cannot substitute for the rule of law, sound economic judgment or the written commitments of the State.”

Contacts :

maxjewell@farrerkane.com – 07501 676995
jimsmith@farrerkane.com – 07517 644524

ADM Opens New Destination Marketing Office in Nairobi, Strengthening Presence Across East Africa

(BUSINESS WIRE)--ADM (NYSE: ADM), a global leader in innovative solutions from nature, today announced the opening of a new destination marketing office in Nairobi, Kenya, strengthening the company’s ability to connect customers across East Africa with ADM's global supply chain network.

Kenya is one of the region's leading trade hubs for food and feed ingredients and the gateway to the wider region in East Africa. Through its presence in Nairobi, ADM will provide customers across East Africa with access to a broad portfolio of food ingredients, feedstuffs and animal nutrition products, further strengthening its position as a trusted partner for the food and feed industry. The new office brings ADM closer to customers across the region while connecting regional supply chains with global markets.

The office will focus on destination marketing activities including market insights, local merchandising, and storage and distribution capabilities that connect local demand directly to the company’s global origination, transportation, logistics and risk management network.

"East Africa is home to more than 500 million people and is a high-growth market, with increasing demand for quality food and feed ingredients and supply chain solutions," said Patrick Heijbroek, vice president, Global Trade and head of origination, EMEA. "We’re excited to strengthen our presence in a region that is seeing significant growth across the agricultural and livestock sectors. Through our global network of destination marketing locations, we can connect regional demand with ADM's global origination network.”

Building on more than a decade of ADM’s presence in Kenya, the Nairobi office further expands ADM’s presence in Africa, complementing investments in human nutrition innovation laboratories in Nairobi, a distribution hub in Nigeria's Lagos Free Zone, and expanded flavor creation capabilities in Johannesburg, South Africa.

"The opening of our destination marketing office is an important step in strengthening ADM's presence across Africa," said Erdal Kurban, president, Africa & Middle East and vice president, Sales, EMEA Flavors. "By being closer to customers, we can better understand local market dynamics, respond faster to evolving needs, and connect customers with ADM's global capabilities.”

In 2025, ADM's destination marketing approached 31 million metric tons, reflecting the scale of its network and ability to efficiently connect supply with demand across key markets.

About ADM

ADM unlocks the power of nature to enrich the quality of life. We’re an essential global agricultural supply chain manager and processor, providing food security by connecting local needs with global capabilities. We’re a premier human and animal nutrition provider, offering one of the industry’s broadest portfolios of ingredients and solutions from nature. We’re a trailblazer in health and well-being, with an industry-leading range of products for consumers looking for new ways to live healthier lives. We’re a cutting-edge innovator, guiding the way to a future of new bio-based consumer and industrial solutions. And we're leading in business-driven sustainability efforts that support a strong agricultural sector, resilient supply chains, and a vast and growing bioeconomy. Around the globe, our expertise and innovation are meeting critical needs from harvest to home. Learn more at www.adm.com.

Source: Corporate Release

Source: ADM

 

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Contacts

ADM Media Relations
Ana Cruz
Media-eu@adm.com
+41 21 702 84 00

Boomi Named a Visionary in the 2026 Gartner® Magic Quadrant™ for AI Agent Management Platforms

 Boomi governs agents, with flexibility across cloud, hybrid, and fully on-premises deployments behind the firewall.

(BUSINESS WIRE)--Boomi, the data activation company for AI, today announced it has been recognized as a Visionary in the 2026 Gartner® Magic Quadrant™ for AI Agent Management Platforms. Boomi delivers agent management capabilities through the Agent Control Plane. Boomi believes this placement reflects its approach to solving one of the biggest hurdles in turning AI into ROI, by providing critical AI infrastructure that connects, governs, and controls AI costs across agents and skills from native and third-party providers.

Key Takeaways

• Boomi has been recognized as a Visionary in the 2026 Gartner® Magic Quadrant™ for AI Agent Management Platforms. A complimentary copy of the report is available here.
• Boomi’s Agent Control Plane unifies agent connectivity, governance, context, and control in one solution to deliver enterprise control
• Building on its vendor-agnostic heritage, Boomi enables governance across agents, models, tools and skills from native and third-party providers.
• Boomi customers can now run agentic workloads anywhere, including in the cloud, hybrid, or on-premises fully behind their own firewalls.

“AI agents can deliver greater value when they can work across enterprise systems and data with the right context and governance,” said Ed Macosky, chief product and technology officer at Boomi. “With the Agent Control Plane, we’re bringing agent management together with the connectivity and data capabilities organizations need to confidently put AI agents to work. We believe our placement as a Visionary in the 2026 Gartner Magic Quadrant for AI Agent Management Platforms reflects the importance of this integrated approach.”

Managing Agents & Skills Across the Enterprise

Through Agent Control Plane, organizations can configure policies centrally and run agent workloads across cloud, hybrid, and on-premises, including behind their own firewall. Agent Control Plane supports teams in designing and deploying agents, and provides a central place to register, govern, and monitor Boomi-built and third party agents. It also provides the ability to manage MCP connectors and LLM traffic with a comprehensive AI Gateway, giving users end to end visibility into what agents can access and what actions they take.

Enabling Enterprise-Grade Agentic Workflows

AI agent management delivers value by enabling AI agents to work with trusted data and allow governed action across the enterprise. Recent AI innovations such as Boomi Connect, Agent Context and AI Gateway extend the capabilities of the Boomi Enterprise Platform to support connected, governed agentic workflows and automations. Boomi continues to evolve the platform around customer needs, helping organizations stay at the forefront of agentic AI.

Additional Resources

• Read our thoughts on Boomi’s recognition here
• Explore the Boomi Enterprise Platform
• Follow Boomi on X, LinkedIn, Facebook, and YouTube

Gartner Disclaimer

Gartner, Magic Quadrant for AI Agent Management Platforms, Andrei Razvan Sachelarescu, et al., 27 October 2026

Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates.

Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.

About Boomi

Boomi, the data activation company for AI, powers the agentic enterprise by bringing data to life across the business. The Boomi Enterprise Platform is the active data foundation that delivers essential agentic infrastructure to drive agentic transformation. By unifying agent design and governance, API and MCP management, integration and automation, and data management into a single platform, Boomi enables organizations to harness the power of AI with secure, scalable connectivity. Trusted by over 30,000 customers and supported by a network of 800+ partners, Boomi helps organizations of all sizes achieve agility, efficiency, and innovation at scale. Discover more at boomi.com.

© 2026 Boomi, LP. Boomi, the ‘B’ logo, and Boomiverse are trademarks of Boomi, LP or its subsidiaries or affiliates. All rights reserved. Other names or marks may be the trademarks of their respective owners.

Frequently Asked Questions

Q: How did Gartner recognize Boomi?

Boomi was named a Visionary in the 2026 Gartner® Magic Quadrant™ for AI Agent Management Platforms. The report evaluates vendors in the AI agent management platform market.

Q: What is an AI agent management platform?

An AI agent management platform is a centralized software platform for managing AI agents independently of their execution environments. It brings together security, governance and financial operations (FinOps) controls across custom-built and marketplace-acquired agents. As organizations scale their use of AI agents, these platforms help them manage deployments, return on investment (ROI) and costs.

Q: What is Boomi’s Agent Control Plane?

Boomi’s Agent Control Plane is critical, AI-native infrastructure required to govern and operationalize agentic workloads under strong enterprise control. As a vendor- and model-neutral control point, it connects agents to systems, governs the actions they attempt, and grounds answers in verified business data.

• Enterprise IT & Security: It delivers operational control, applies security policies, and runs securely across public cloud, on-premises, or sovereign environments.
• Finance & Business Leaders: It provides visibility across agents to track consumption, maintain strict cost controls, and curb runaway AI spend.

Q: How does the Agent Control Plane support flexible deployment?

Boomi separates management from execution. Organizations can govern agents centrally while running agentic workloads across cloud, hybrid, or on-premises environments, including fully behind their firewalls. Boomi’s patented, distributed architecture is designed to process data in environments customers control, while separating the management layer that governs how a runtime operates, such as configuration, design, and monitoring.

Q: What is Boomi Agentstudio?

Boomi Agentstudio is a full agent lifecycle management solution that empowers organizations to build, govern, and orchestrate all AI agents at scale. Built on an industry-leading platform, Agentstudio allows teams to confidently design, test, and deploy context-aware agents anywhere that plug seamlessly into core systems, applications, and data without a costly tech stack overhaul. Every agent can be governed to stay compliant through centralized registration across all major AI providers, supported by built-in observability. With a patented runtime architecture, teams can orchestrate agents to drive impact at scale.

Q: Can Boomi manage AI agents and models from other providers?

Yes. Boomi’s Agent Control Plane is designed to work across any provider, model, or data. Agent Control Tower can connect to third-party agent providers, so teams can view and manage those agents alongside Boomi-built agents.

Q: How does Boomi connect AI agents to enterprise systems and data?

Boomi brings agent management together with API, integration, and data capabilities. Boomi Connect provides instant, governed access to enterprise systems for agents, controlling this access down to every tool call. While Boomi’s data capabilities build agent context from a trusted data foundation, including establishing a single source of truth from golden records, providing semantic intelligence, and enabling reliable agent knowledge across structured and unstructured data.

Q: How does the Boomi Enterprise Platform support agentic workflows?

The platform brings agent management together with data readiness, integration, API management, and automation. This helps organizations connect agents to trusted data, enterprise systems and business processes so they can put data to work through connected, governed workflows. For example, Agent step allows developers to call agents registered in Agent Control Tower as part of any integration process.

Q: What role do Boomi’s partners play in implementations?

Boomi’s global partner ecosystem includes system integrators such as Accenture, Deloitte, Infosys and Jade Global. Boomi’s partners provide strategic guidance and implementation services to help customers use and extend the Boomi Enterprise Platform.

 

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Contacts

Media Contact:

Kristen Walker

Global Corporate Communications

kristenwalker@boomi.com

Kate Mauser

Boomi Analyst Relations

kate.mauser@boomi.com

Graco QUANTM i230 Brings Electrification to High-Flow Fluid-Transfer Applications

 New electric 3-inch double-diaphragm pump helps paint, coatings and ceramics manufacturers increase throughput while reducing energy consumption by up to 80%.

 

(BUSINESS WIRE)--Graco Inc. is helping manufacturers electrify high-flow fluid-transfer applications with the global launch of the 3-inch QUANTM® i230, bringing efficient electric drive technology to demanding processes that have traditionally relied on pneumatic pumps.

Paint, coatings and ceramics manufacturers depend on diaphragm pumps for their flexibility, reliability and ability to handle challenging materials. But pneumatic pumps also depend on compressed air — an energy-intensive plant resource whose available capacity can fluctuate as demand changes across a facility.

The QUANTM i230 gives manufacturers another option for qualified high-flow applications. By combining familiar diaphragm pump capabilities with electric operation, the pump helps manufacturers move more material, reduce transfer bottlenecks and lower energy consumption by up to 80% compared to pneumatic pumps, while maintaining operating flexibility.

“High-flow processes in industries like paint, coatings and ceramics have continued to rely heavily on pneumatic diaphragm pumps for good reason — they are flexible, dependable and well suited for demanding materials,” said Jeffrey Shaffer, Sales Director, Process Manufacturing at Graco. “At the same time, manufacturers are looking closely at energy use, operating costs and how they can modernize their plants. The QUANTM i230 gives them another choice.”

Additional benefits for manufacturers include:

More consistent performance without competing for plant air: In high-volume manufacturing, fluctuations in fluid transfer can affect batch accuracy, repeatability and throughput. Because the QUANTM i230 operates independent of a facility's compressed-air system, it can provide consistent flow even as air demand changes elsewhere in the plant.

Reliability and simpler service for critical processes: High-flow pumps often operate at critical points in production, making uptime and maintainability important considerations for plant teams. The QUANTM i230 uses an isolated motor architecture that separates critical electrical components from the fluid section, helping protect against potential fluid ingress. Graco's ProConnect™ design also simplifies fluid-section removal to make maintenance less complex and disruptive.

Greater visibility and control as plants automate: As manufacturers modernize production, fluid-transfer equipment increasingly needs to connect with broader automation systems. Integrated controls, status monitoring and PLC connectivity support remote-operation capabilities, speed control and greater process visibility, helping manufacturers integrate fluid transfer more effectively into plant automation systems.

“When manufacturers consider new electric equipment, efficiency is only part of the equation,” said Matthew Bergman, Senior Global Product Manager, Industrial at Graco. “It also has to be reliable, practical to maintain and easy to integrate into the way the plant already operates. We designed the QUANTM i230 around those realities.”

The 3-inch QUANTM i230 is available globally. Additional information about the QUANTM i230 is available at graco.com.

About Graco

Graco Inc. supplies technology and expertise for the management of fluids and coatings in both industrial and commercial applications. It designs, manufactures and markets systems and equipment to move, measure, control, dispense and spray fluid and powder materials. A recognized leader in its specialties, Minneapolis-based Graco serves customers around the world in the manufacturing, processing, construction and maintenance industries. For additional information about Graco Inc., please visit graco.com.

 

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Contacts

MEDIA CONTACT

Tyler Coleman

tyler.coleman@wordsatwork.com

 

iQmetrix Unveils Built-In Intelligence for Every Role in Telecom Commerce at Its 2026 Telecom Industry Address

 VANCOUVER, British Columbia - Friday, 06. November 2026 AETOSWire  

An all-new AI inventory agent, iQ Hub and iQ Pay for Back Office bring intelligence to every role.

 

(BUSINESS WIRE)--iQmetrix, the global provider of Intelligent Commerce Operating Systems for telecom, last week shared highlights from its 2026 Telecom Industry Address and Product Announcements, held virtually on Oct. 28 in two sessions, one for North American audiences and one for European audiences. The address was built around one theme: intelligence. Telecom commerce is moving from systems that record the business to systems that act on it, and the announcements put that intelligence in the hands of every role, from the sales associate at the counter, to the finance manager in the back office, to the corporate view leading the channel experience.

"Right now telecom providers are competing in a race to the bottom on price that no one wins. The way out is intelligence. Not AI bolted onto a fragmented tech stack, but intelligence built into how commerce runs. Information plus context equals intelligence, and intelligence plus action in the right moment equals a great experience. The kind that earns loyalty and wins new subscribers."

Megan Howse, Senior Vice President of Marketing, iQmetrix

What the 2026 research found

The first half of the address unveiled the 2026 Telecom Commerce Megatrends, drawn from iQmetrix’s fourth annual research with TelcoTitans. This year’s study went global, surveying 335 organizations across North America, EMEA, and Asia Pacific, including tier one operators, MVNOs and OEMs, up from 119 companies across the U.S., Canada, and Mexico last year. Confidence is high, with 94% of respondents expecting commercial revenue to grow over the next three years. Yet 95% increased their unified commerce investment in the past year, and only 49% can point clearly to measurable impact.

Six trends shape the year ahead: AI’s impact is real but readiness is the bottleneck, commerce is moving from searching to asking, the device has become a considered purchase, seamless now means connected, the store has a new job built around people, and commerce leaders treat digital and physical as one experience. Those leaders, about a quarter of respondents, are far more likely to call a single integrated commerce platform a critical priority, 78% versus 46% of the mainstream organization respondents.

AI built in, with people in control

The research points to a readiness gap: investment is rising, but results depend on the systems, data and people underneath the AI. The second half of the address showed how iQmetrix is closing that gap by building intelligence in from the ground up. iQmetrix rebuilt the foundation beneath its products so that every sale, customer, payout, and repair job is captured as it happens, then adds the context the best people in each role carry, starting with how the best inventory managers move stock. The result is a system that remembers what has happened, senses what is happening now, and knows how to act.

Each role will have its own agent with its own tools, rules and data. Agents recommend and people decide: every action is approved, shown with its reasoning, recorded, and tested before each release.

What intelligence looks like in each role

Sales Associates: iQ Storefront carries every sale type in one flow, lets teams sell now and finish later, offers Buy Now, Pay Later at the counter through iQ Pay, and enforces manager approvals with individual PINs. More than 50 features were added to iQ Storefront over the past year.

Repair Technicians: repair is built into the sale, with one guided flow from intake to pickup and insurance claims filed directly from the repair job.

Inventory Managers: Ivan, an all-new AI inventory agent, reads stock and sales across every store, proposes the transfer plan, and waits for approval before anything moves.

Operations Managers: Next Gen iQ Hub adds flexible reporting, Visualize dashboards at every level of the business, plain language questions answered from the same governed data as reports, repair services management, and role-based permissions.

Finance Managers: iQ Pay for Back Office includes Smart Payout and accelerated payouts, as fast as the next day. Invoicing with a secure payment link, paid by card, digital wallet or installments with recurring invoicing and simplified reconciliation.

HR Managers: new partner integrations include Stratus HR, which sends new hires into the point of sale and hours worked into payroll for U.S. customers, removing double entry.

Supply Chain Managers: Valor Communication, another new partner integration, restocks the accessory wall based on what actually sells, so nobody reorders by hand.

Corporate/C-Suite: our vision for the future is Channel Management, one experience everywhere, with seamless handoffs from web to app to chat to store. When a carrier introduces something, every store gets the same product, price, and promo.

"Everyone can buy the same AI. What they can't buy is one that has learned directly from your business. You can take the systems you have, bolt AI on top, and call it intelligent. We could have done that, but we didn't. We completely rebuilt the foundation."

Iqbal Habib, Senior Product Manager, iQmetrix

Where intelligent commerce is heading

iQmetrix also outlined where it is heading: AI agents for every area of the business, in the front of house with iQ Storefront, in the back office with iQ Hub, and at the corporate level for centralized intelligence with decentralized execution across channels. That direction includes district views and longer reporting history, ready-made role templates, an AI sales assistant that builds the cart and shows the next best step, and agents that work with customers’ own AI agents.

Read the full announcements

Go deeper on every announcement, role by role, on the iQmetrix blog. Read the Blog Post.

About iQmetrix

iQmetrix is the global provider of Intelligent Commerce Operating Systems for telecom. It replaces fragmented legacy stacks with a modern, modular operating layer that orchestrates telcos, retailers, vendors, and OEMs into one intelligent flow across channels and markets. The result is less complexity, lower cost, and the speed to move ahead.

For more than 27 years, iQmetrix has been helping the leading brands in telecom grow by providing best-in-class software, services, and expertise. Its solutions power $17BN in sales annually, handling nearly 53 million invoices and more than 28 million activations, and are used by more than 370,000 telecom professionals across more than 10,000 locations. iQmetrix is a privately held software-as-a-service (SaaS) company with employees in Canada, the U.S., India, and Europe. For more information, please visit www.iQmetrix.com.

 

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Contacts

Media Contacts

iQmetrix: media@iqmetrix.com